Account deletion
Delete a Fichea account and its data
You can start from the mobile app or from your Account area on the web. Confirmation requires your current password and the word SUPPRIMER.
- 1. Log in to your Fichea account on the web.
- 2. Export your data if you want to keep a JSON copy.
- 3. Manage any App Store, Google Play or other external subscription separately. Deleting the account doesn’t cancel it.
- 4. Open Account, enter your current password, type SUPPRIMER, then confirm.
The request blocks the creation of new content. Subjects, sheets, quizzes, flashcards and private files are then deleted.
Finalization can take up to two hours to let already authorized file transfers expire. The interface then shows that deletion is in progress and does not yet confirm closure.
The processing receipt stays linked to a pseudonymized identifier. Reports are kept until their retention date. Pseudonymized measurement events and some financial records may also be kept when they are no longer attached to the deleted profile.