Exercise your right of withdrawal
When the right of withdrawal applies to your distance contract, you can notify your decision here without logging in. The period is in principle fourteen days, subject to the rules and exceptions applicable to your contract.
This page is a translation provided to make it easier for you to read. Only the French version is legally binding: in the event of any difference, the French version applies.
After your request
Keep the receipt with its reference, date and time. Submitting does not confirm a refund. Your request will be reviewed.
The form only asks for the identity, email address and reference needed to identify the declaration and the contract. No reason is required.
Applicable texts
- Code de la consommation (French Consumer Code), article L. 221-21
- Code de la consommation (French Consumer Code), electronic procedures including article D. 221-5
Last check of this page: September 8, 2026.