Privacy policy

Fichea LLC, Limited Liability Company (LLC), is responsible for the processing described in this policy. Its address is 30 N Gould St, Ste N, Sheridan, WY 82801, United States.

For any question or request about your data, write to contact@fichea.fr. Representative in the European Union: contact details to be completed if an appointment is required.

This policy covers the fichea.fr website, the web application, the APIs and the mobile journeys linked to the same account.

Fichea processes the data needed for the account, the learning features, security, support and, for paid plans, billing.

Each processing relies on the basis suited to its purpose. Declining an optional tracker does not prevent the use of the essential account features.

The data is accessible to authorized Fichea staff and to the providers needed for the requested feature, within the limits of their role.

The Providers and subprocessors page states their purpose, the data concerned and the geographic information available.

Subscriptions use Stripe Managed Payments. Stripe processes the information needed for payment, billing, taxes and transactional support in its role as official merchant. Its own processing is described in the Stripe privacy policy. Fichea receives the identifiers and statuses needed to provide the subscription, without receiving the full bank card number.

Data may also be disclosed to an authority or an advisor when the law requires it or to establish, exercise or defend a right.

When an AI feature is requested, Fichea sends the instructions and excerpts needed to run it. The identity of the provider and the information available about it are published on the Providers page.

Do not import a secret, health data, highly sensitive data or a confidential third-party document if you are not authorized to have it processed by a cloud or automated service.

Fichea does not use automated generation to make, on its own, a decision that has a legal or similarly significant effect on you.

Data is kept for as long as needed for the purpose concerned, then deleted or anonymized, subject to legal obligations, disputes and technical backup delays.

The minimal trial register is kept after the account is deleted for as long as the one-time offer is available, to prevent its reuse. It is used only for this purpose; requests about this register can be sent to the contact given above.

Fichea LLC is established in the United States and some providers may process data from countries outside the European Economic Area. Fichea therefore does not present the whole service as stored in the European Union.

When a transfer is subject to the GDPR, the applicable mechanism must be determined for the receiving entity: adequacy decision, EU–US Data Privacy Framework for a certified entity, standard contractual clauses or another recognized safeguard. Mechanisms not yet verified are flagged on the Providers page.

Depending on the applicable law, you can request access, rectification, erasure, restriction, objection and portability of your data. You can withdraw consent at any time, without affecting processing already carried out lawfully.

The export and deletion features available in your account cover the data supported by these tools. You can also use the Account deletion page or contact Fichea. A proportionate identity check may be requested.

If you believe your request has not been handled properly, you can lodge a complaint with the CNIL or the supervisory authority competent for your place of residence.

Cookies needed for the session and security may be used without activating the optional purposes. Audience, advertising and personalization measurements are declined by default and can be chosen separately.

You can change or withdraw your choices at any time below. Withdrawal updates the consent status for future processing; some effects already produced or some data held by a third party may require a separate request.

Fichea is also aimed at students. Consent to processing, the capacity to enter into a contract and the authorization of a legal guardian are separate questions that depend on age, country and purpose.

A parent or legal representative can contact Fichea to exercise a minor’s rights when authorized to do so. No optional advertising profiling may be activated without the required consent.

Fichea applies proportionate technical and organizational measures, including for authentication, account isolation, input validation, abuse limiting and secrets management. No measure guarantees absolute security.

This policy may change with the product, the providers or the law. A significant change is announced by a suitable means and the date of the published version is updated.